etouchnewBG2

Insight and action

Introducing etouch solutions, offering insurers a new way to engage with their motor policy holders, through a range of telematics devices.

score

A Telematics Solution

Telematics offer multiple benefits to both insurers and customers. etouch is dedicated to delivering the most advanced solutions.

iconsdevices

Multiple applications

Available as a retro-fitted OBD, Smartbox hard drive, self-fit plug-in dongle or a smartphone app, our telematics devices capture extensive personalised, real time driving behaviour data, rendering pooled statistical data a thing of the past.

visualisation

Visualisation

etouch solutions provide new capabilities and new, actionable data visualisation for improved risk selection, on-going risk management, enhanced customer communications, longer lifetime value relationships, individual pricing and more.

Key Benefits

etouchdongle

FOR INSURERS

More accurate pricing for risk.

Easily communicable and understandable benefits for customers.

A clear strategy for retention.

Opportunity for FNOL.

FOR CUSTOMERS

Access personalised information via smartphone, tablet, desktop or app for smart, seamless interaction.

The opportunity for personalised pricing and possible premium reductions.

Tips on driving style for safer and more fuel efficient journeys.

Peace of mind that emergency services will be notified in the event of an impact.

Geo-locational offers and partner promotions.

Theft deterent and vehicle relocation.

Vehicle messages from on-board computer (OBD only).

New value propositions for consumers – policies tailored to suit customer needs – mileage limited, curfew led, specific location, etc.

Capabilities

Working with you

From hardware provision and installation, to strategy, product development, analytics and data audits – etouch works to empower the insurer and make the offering engaging for customers. A complete end-to-end service.

Definitive Expertise

etouch solutions has many years experience in:

Helping insurers select the most appropriate solutions for their brand, operations and customers.

Developing strategies for data collection, actions and communications.

Ensuring smooth delivery and execution through rigorous operational models.

Telematics Hardware

etouch solutions offers a range of solutions, including:

Smartbox hard drive, OBD, plug-in dongle and power point plug-in self-fit, to suit insurer requirements.

White labeled ‘on-brand’ Smartphone app platform also available, with customer-focused online dashboard display for maximum engagement.

Each device communicates with etouch proprietary data platform to display actionable information.

Analytical Software

etouch solutions provides real time access to individual driver data, including:

Usable data view, via proprietary analytics.

Delivered to insurer in succinct, actionable format.

Bespoke benchmarking possible.

Constant innovation ensures future-proofing.

Standalone Application

etouch solutions can also offer insurers an app:

Utilising the inherent functionality of smartphones to provide full telematics solution.

Standard measurements of speed, braking, etc., plus sat-nav capabilities and gyro are already within phone functionality.

Harnessed for telematics requirements and data capture.

Flexible Platform

The etouch solutions platform offers insurers:

A tailored, bespoke data view for insurers, with variable options and adaptable benchmarks.

Constant updates and improvements.

Ready for adaptation to future innovations, including in-car connectivity.

All ‘on-brand’ for your business.

Working Data

etouch solutions provide definitive driving data:

Hardware devices, data view implementation and analytics facilitate end-to-end delivery of data.

Usable, defined data points.

Unique and sustainable customer view.

Actionable intelligence and insight for all insurance departments, from sales and underwriting to claims.

Data is fast becoming an insurer’s most valuable asset.

New Communications

etouch solutions allows insurers to create:

New customer touch points, interaction and value propositions.

Pushed promo messages, driving notifications, road conditions, fuel consumption, accident hotspots, etc. - ensuring joined up communication strategy and increase customer engagement.

On-going dialogue with customers has a direct, positive impact on loyalty and retention.

Managing Insurer Risk

computer2

Monitored driver data
- the future for automotive insurance.

etouch solutions works with insurers to create a more defined view of their customers and to identify the individual risk profile of each driver.

The new technology enables:

A clearer vision of each risk.

The ability for better risk selection.

True on-going risk management.

More accurate pricing for each individual risk

Increased potential for retention of good risk.

Ultimately a more defined book of risk and the associated cost savings this facilitates.

Customers who are prepared to have telematics are generally considered a good risk. However, journey choices and locations may negate some of those good intentions. Understanding the full risk allows insurers to offer personalised pricing, creating customer engagement and competitive market advantages. Telematics are not just for young drivers. Older, experienced drivers use telematics to improve premiums and achieve new benefits.

samsungetouch

Monitored driver data
- the future for automotive insurance.

etouch solutions works with insurers to create a more defined view of their customers and to identify the individual risk profile of each driver.

The new technology enables:

A clearer vision of each risk.

The ability for better risk selection.

True on-going risk management.

More accurate pricing for each individual risk

Increased potential for retention of good risk.

Ultimately a more defined book of risk and the associated cost savings this facilitates.

Customers who are prepared to have telematics are generally considered a good risk. However, journey choices and locations may negate some of those good intentions. Understanding the full risk allows insurers to offer personalised pricing, creating customer engagement and competitive market advantages. Telematics are not just for young drivers. Older, experienced drivers use telematics to improve premiums and achieve new benefits.

Fraud Mitigation

Telematics also create an environment
for reduced fraudulent activity.

Queries over whether or how an incident occurred are removed as the correct information may be retrieved via the telematics device – reducing fraudulent pay outs.

If an OBD is fitted this acts as theft tracker for stolen vehicles. Fitting an OBD also allows the opportunity for a vehicle check and photographs to be taken of the condition of the vehicle plus modifications and comparisons can be made in the event of a claim.

car2

Telematics also create an environment for reduced fraudulent activity.

Queries over whether or how an incident occurred are removed as the correct information may be retrieved via the telematics device – reducing fraudulent pay outs.

If an OBD is fitted this acts as theft tracker for stolen vehicles. Fitting an OBD also allows the opportunity for a vehicle check and photographs to be taken of the condition of the vehicle plus modifications and comparisons can be made in the event of a claim.

car1

Fleet Management Solutions

etouch solutions provide a genuine
return on investment for SME fleets.

The Health and Safety Executive’s (HSE) revised guide on managing work-related road safety has increased awareness about fleet risk management. However, ensuring that a fleet is compliant is extremely difficult without full visibility of all drivers’ behaviour.

etouch solutions offers a telematics answer to this problem, focused on the 3 Cs:

Corporate responsibility

Cost reduction

Customer service

Our ROI measures that against the following factors:

Low cost telematics devices

Self-fit – no need for vehicle downtime

Monitoring of all drivers, including those in the grey fleet

Fuel expense savings

Potential for lower insurance premiums

Document management (insurance/MOT/licences) via secure online driver portal

Automatic notification when documents require renewal

Photo upload of the vehicle condition

CO2 emissions management

Proactive driver management - through online training courses

Driver engagement programmes - compare and contrast your drivers

For more information about how etouch solutions can help you manage your fleet, please get in touch.

etouch solutions provide a genuine return on investment for SME fleets.

The Health and Safety Executive’s (HSE) revised guide on managing work-related road safety has increased awareness about fleet risk management. However, ensuring that a fleet is compliant is extremely difficult without full visibility of all drivers’ behaviour.

etouch Solutions offers a telematics answer to this problem, focused on the 3 Cs:

Corporate responsibility

Cost reduction

Customer service

Our ROI measures that against the following factors:

Low cost telematics devices

Self-fit – no need for vehicle downtime

Monitoring of all drivers, including those in the grey fleet

Fuel expense savings

Potential for lower insurance premiums

Document management (insurance/MOT/licences) via secure online driver portal

Automatic notification when documents require renewal

Photo upload of the vehicle condition

CO2 emissions management

Proactive driver management - through online training courses

Driver engagement programmes - Compare and contrast your drivers

For more information about how etouch solutions can help you manage your fleet, please get in touch.

Contact Us

giveusacall

Give us a call

Call and speak to one of our experts today on 0239 234 7301.

yourjourney

Email us today

We have a team of experts waiting to help you with your enquiry. Email us today.

Give us a call

Call and speak to one of our experts today on 0239 234 7301.

Email us today

We have a team of experts waiting to help you with your enquiry. Email us today.